Maritime Yacht Services Case Study

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ABOUT MARITIME YACHT SERVICES

Maritime Yacht Services is an established organisation offering a full range of services including paint, structural and GRP repairs, respray, electronics, fixture and fittings, engineering and installation, teak decking and tube repair and replacement. Maritime Yacht Services operates a business where all marine trades are available under one roof to ensure that repairs or projects are carried out to the highest standard and efficiency.

OVERVIEW

Maritime Yacht Services’ teams specialise in the repair and refit of tenders, limousines, chase boats, RIBs and high-performance vessels. Although they have been operating for a number of years and are considered specialists, they are predominantly contracted to ‘white-label’ services to key companies within the Marine industry and as such, do not have the industry presence that their competitors do.

UNDERSTANDING THEIR NEEDS

Maritime Yacht Services is currently in a period of growth, which has made them reevaluate their current processes to ensure they are future-proofed.

In the immediate term, they required support sourcing staff to fulfil the work they have booked at their new refit shed. The staff required included 10-20 contractors and one permanent hire for their management team.

Beyond this, they have additional international contracts, which they will be sending their core team to so will need to backfill these positions to ensure that their UK-based clients continue to receive the high levels of service for which they are known.

These short-term growth plans have led Maritime Yacht Services to identify the long-term risks associated with their current structure and policies. When they approached Navis Consulting, the majority of recruitment at Maritime Yacht Services was undertaken by one talented recruiter who completed everything from sourcing and selection of candidates, to offer management and onboarding. If this key member of the team is on annual leave, off sick or choses to retire from the business, then the growth of the business and ability to deliver will be massively impacted.

IDENTIFYING THE CHALLENGES

The challenges we faced were:

Volume

The challenges we faced were:

Market presence

Dearth of industry recognition due to their provision of ‘white label’ services

Future proofing

Reliance on a single, internal employee for all hiring with no formal procedures or back-up in place

MARITIME YACHT SERVICES' AIM

Maritime Yacht Services’ aims were:

Augment their brand’s market presence

Present themselves as an employer of choice

Quickly attract new permanent and contract talent

Establish a robust staffing process for future hires

OUR BESPOKE STAFFING SOLUTION

As followers of Hollie Smith’s Boat Building News on LinkedIn and having used the interviews as a training tool to develop their marketing team, Maritime Yacht Services reached out to Hollie, Operations Director at Navis Consulting, for support with the immediate increase in recruitment requirements and future growth. Their desire to work with Hollie and the team at Navis Consulting was compounded by a recommendation from a supplier who had recently received a high-quality service from us.

Subsequent to discussions with key stakeholders, Hollie identified that to successfully recruit the volume of positions required, a two-pronged approach would be best. The first part of the approach was to improve their brand positioning in the market, and the other was to work in partnership with Maritime Yacht Services to pipeline their talent and support with recruitment on an ongoing basis.

Hollie discussed Maritime Yacht Services featuring on the Boatbuilding News weekly vlog, which reaches a maritime audience of many thousands across LinkedIn, Instagram and Tiktok. She also suggested creating a social media campaign, to showcase their new premises and details of the projects they were currently working on. This would increase visibility of the organisation to the candidate market and highlight Maritime Yacht Services as an employer of choice.

Alongside this, Hollie created a solution for Navis Consulting to become Maritime Yacht Services’ recruitment partner to ensure that they had ongoing access to high quality talent.

DELIVERING ADDITIONAL VALUE

In addition to the innovative solutions outlined above, we also provided Maritime Yacht Services with:

Extensive network of ideal candidates

In-depth market knowledge and technical appreciation of required roles

Regular on-site presence to better appreciate Maritime Yacht Services culture and current and upcoming projects

Brand elevation and increased market exposure

Testimonial

Thanks so much to Navis for your great service throughout the candidate search. The pool of potential candidates for this technical role was small, but Navis did a great job in searching them out. They kept us well informed throughout the process and we are delighted with the candidate that we have taken on. We will certainly come back to Navis for future hires.

Williams Shipping – Client

Testimonial

We engaged Navis Consulting to assist us with the recruitment of a Deputy Harbour Master. The nature of our particular requirements and our location created some challenges, but thanks to our consultant's patience and determination, we were able to interview a number of candidates and make an offer. I am happy to recommend Navis Consulting as a specialist recruiter in the marine sector.

Cowes Harbour Commission – Client

Testimonial

Navis’ reputation and service standards were decisive in our choosing to partner with them. They have been supplying quality talent as we anticipated. Their methodical approach in presenting candidates, follow-up on their recruitment progress, and additional support in onboarding those selected have been significant assets for us, along with their excellent communication skills, they stand out in our universe of collaborators.

Carnival Corporation & PLC – Client

Testimonial

I have every confidence that those candidates Navis sourced and were chosen to join us will not only fit in well, but have the technical and organisational ability to deliver against the role. I would have no hesitation in recommending Navis Consulting as a recruitment partner, to colleagues and friends in the industry – in fact I already have.

HamiltonJet UK – Client

SEVEN7

BUSINESS

See things in the present,
even if they are in the future.

+001 234 56 78

We are ready to start a project of any complexity. Call us now!